Service concept: Exceed customer expectations!
Service capability:
Pre-sale service The company has a strong technical research ability, with site mapping, spare parts optimization design, technical plan design, on-site troubleshooting and other technical capabilities. In-sale service The account manager tracks the project dynamics in real time, and closely communicates with the customer about the production progress. The company strictly controls the product quality, from raw materials to finished products, each link has self-inspection, and also carries out mutual inspection. The company is equipped with inspection and testing departments such as the spectral analysis room in front of the furnace, the mechanical performance testing room, and the chemical composition analysis room. |  |
After-sales service
Free technical service is provided during the warranty period. After the goods arrive at the site, if the customer needs, we can send experienced technicians to the site free of charge to guide the installation and commissioning.
Agile service
Receive any feedback from the customer, will make a written reply within 4 hours, need to go to the scene analysis and solution, within 48 hours sent to the scene to deal with.